In 2015, MPA made the decision to accredit our agency to ensure that MPA’s services and programs were the best they could possibly be. That meant that MPA had to meet over 1800 best practice standards and would invite external reviewers to visit MPA and review all of our programs. Details from the original accreditation achieved in 2015 are in the section below.
In September 2018, MPA invited CARF Surveyors in to once again examine all areas of service, our governance, and our financial practices. We are extremely pleased to report that MPA was given a second full 3-year accreditation, the top result possible! In addition, the surveyors provided no recommendations for improvement. This accomplishment is achieved only on approximately 3% of CARF surveys and demonstrates MPA’s commitment to listening to our Members and providing the best possible services and housing.
The full Accreditation Report is available in PDF format.
Here are some highlights from the surveyors' report:
- MPA Society, a private not-for-profit organization, demonstrated an exceptionally deep and enthusiastic commitment to its vision, mission, philosophy, core values, and beliefs; to providing quality services; and to continuous quality improvement.
- Across the programs of MPA Society, member and their advocated expressed an exceptional level of satisfaction with their living spaces and quality of care, the overall caliber of life they experience, and the staff members’ immediate responsiveness to them.
MPA continues its history and focus on meeting the needs of our Members and will continually strive to improve.
On December 14, 2015, the Commission on Accreditation of Rehabilitation Facilities (CARF) has awarded MPA Society a Three-Year Accreditation for its Community Housing, Supported Living, and Personal Support Services programs, as well as governance, administration and business functions. This accreditation decision represents the highest level of accreditation that can be awarded and shows the organization’s substantial conformance to the CARF standards. An organization receiving a Three-Year Accreditation has put itself through a rigorous peer review process and has demonstrated to a team of surveyors during an on-site visit that its programs and services that are measurable, accountable, and of the highest quality.
CARF surveyors reviewed MPA Society’s programs, services and facilities in November 2015. The resulting CARF Survey Report outlined what the surveyors saw as our organizational strengths. The following are excerpts from the report:
- MPA Society has attracted and continues to attract an excellent group of Directors, managers, coordinators, and direct care personnel who reflect its mission and values. Staff members are passionate and caring advocates who are dedicated to the organization’s mission and the provision of quality individualized services.
- MPA Society operates with a “can-do” attitude toward helping members meet their goals. The organization’s collaborative culture permeates its community partnerships, through which new gains in coordination and cooperation have been achieved.
- Members express the highest levels of satisfaction with the services they receive. Their specific comments include “this program has truly saved my life”, “they truly understand my needs”, “these people who work here are like family, and I don’t have anyone else who treats me like a real person”.
- The organization is recognized for its community involvement and collaboration with other services, particularly with respect to working with members who are among the most vulnerable persons in the community. The level of its commitment is amplified in the care reflected in its residences, which not only provide housing but also a “home” for members.
Executive Director David Macintyre commented on the significance of this milestone: “Over recent years we have explored every component of our services and organization with the goal of providing the best services possible. Through accreditation, MPA Society has proven our commitment to the people we serve, our staff, our funders and stakeholders. That commitment extends far beyond this accreditation review and is embodied in our dedication to continuous quality improvement.”
Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, CARF is an independent, nonprofit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process that centers on enhancing the lives of the persons served. For more information about the accreditation process, please visit the CARF website at www.carf.org